Our Process.

Our success is no accident.

Our success is no accident. With a remarkable 98% placement success rate and an unparalleled retention rate, we take immense pride in the results we deliver.  With years of experience working at both large corporate firms and smaller boutique agencies, we’ve combined the best (and left behind the worst) elements of each to create a process methodology that guarantees results. Over the past five years, we’ve refined this approach, continuously improving and delivering better outcomes year after year. We’ve even surprised ourselves, to be honest—the challenge now is to maintain it!

Our process begins with a comprehensive briefing session, bringing together all key stakeholders to shape the search collaboratively. From defining the role profile and specific competencies to outlining desirable geography and identifying potential targets, we leave no stone unturned. This foundational step ensures we’re aligned on your unique Employee Value Proposition and sets a clear course for the journey ahead.

 

Once objectives are crystal clear, we dive deep into the talent landscape, casting a wide net to meticulously uncover every potential candidate who matches your criteria. Using a robust and thorough approach, we blend direct outreach with professional discretion to spark interest in the opportunity presented.

To keep you fully informed, we provide access to our Talent Link, a one-click window into your search. This includes:

  • Who we’re speaking to.
  • Who’s in process.
  • Why candidates may not be interested in your opportunity.
  • Who we’ve rejected and why.
  • Trends and market behaviour.
  • Insights into your competitors—little nuggets of intel about the landscape of your space.

We use these data points to shape the search and address any challenges as they arise, taking a collaborative approach with full transparency and accountability from start to finish.

When it’s time to present your shortlist, we deliver it through a private Talent Dashboard. Each candidate is accompanied by a comprehensive personality assessment, their resume, and, at your request, short five-minute videos to help you get a feel for the candidate before the interview stage. This delivery method ensures you have all the information you need to make informed decisions with confidence.

Of course, we understand that no two searches are the same, and one size doesn’t fit all. Some of the bells and whistles in our approach are entirely optional—you can opt in or out depending on what suits your needs best. We’ll decide that together when we talk.

We’re so confident in the effectiveness of our process that we offer a six-month replacement guarantee with every search. It’s not just about finding someone for the role—it’s about finding the right person to help your organisation thrive.